Over the last few decades, the Foundation Center successfully made the transition from a print-based directory operation to a sophisticated online presence including industry-leading databases, web portals, GIS mapping, social media, and more. In a rapidly evolving digital environment, constant improvements will be required in order to ensure that the Foundation Center’s technology is up to the task of meeting our ambitious strategic goals. In order for our outward facing platforms, databases, and tools to best serve a demanding public, our internal information technology infrastructure will have to be the best it can be. This includes the technology backbone required to “open up” our information culture through incorporating growing volumes of user-generated content, as well as delivering our data and knowledge to the places people are accustomed to doing their work online and getting their information.
GOALS
A strategic framework for all the Foundation Center’s IT work
- Identify key tactical and strategic initiatives and plan resources accordingly
- Anticipate new developments in how information will be produced, delivered, and consumed
- Develop a data and system integration strategy to eliminate redundancy across platforms, reduce manual input, and strengthen data integrity
- Conduct ongoing assessment and evaluation of technology tools, upgrading as needed
Upgraded mission-critical systems
- Build a new customer relationship management system to better serve our diverse audiences while maximizing impact of marketing and communications efforts
- Enhance our systems to support the key goal of developing community around content
- Review the current data structure and application platform supporting the foundation and grants databases, and develop a migration plan
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